Shipping policy
Thank you for considering our company for your Jiu-Jitsu needs. Here is our shipping policy:
-
Shipping Methods: We offer a variety of shipping methods for your convenience. These include Standard Shipping, Expedited Shipping, and Express Shipping. The shipping options available to you may vary depending on your location.
-
Processing Time: We typically process orders within 1-2 business days of receiving them. Please note that processing time may be longer during peak seasons or if the order requires customization.
-
Shipping Time: The estimated shipping time will depend on the shipping method you select at checkout and your location. Standard Shipping typically takes 3-7 business days, Expedited Shipping takes 2-3 business days, and Express Shipping takes 1-2 business days. Please note that these shipping times are estimates and may be affected by unforeseen circumstances such as weather or carrier delays.
-
Shipping Rates: Shipping rates will be calculated at checkout based on your location and the shipping method you select. Please note that we offer free shipping on orders over a certain amount, and this offer may vary depending on your location.
-
International Shipping: We currently offer international shipping to select countries. Please note that international orders may be subject to customs fees, which are the responsibility of the customer. The estimated shipping time for international orders will depend on the shipping method selected and the destination country.
-
Order Tracking: Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order online.
-
Order Changes/Cancellations: If you need to make changes to your order or cancel it, please contact us as soon as possible. We will do our best to accommodate your request, but please note that orders may not be able to be changed or canceled once they have been processed.
-
Damaged/Defective Items: If you receive a damaged or defective item, please contact us within 7 days of receiving your order. We will work with you to resolve the issue as quickly as possible.
Thank you for choosing our company for your martial arts uniform needs. If you have any questions or concerns about our shipping policy, please do not hesitate to contact us.